Terms & Conditions

Last updated: 2024

Welcome to SootheFeet. These Terms and Conditions outline the rules and regulations for using our website and purchasing products. By accessing or using our store, you agree to be bound by the following terms and conditions. If you do not agree with these terms, you may not use our services.


1. General Information


2. Product Information

All products sold by SootheFeet are designed to provide comfort and relief from various orthopedic conditions such as plantar fasciitis, arthritis, foot pain, and overpronation. We strive to accurately describe our products, but there may be slight variations in color, size, or material between the actual product and what is displayed on our website due to screen settings or manufacturing differences.


3. Pricing and Payments

  • All prices are listed in USD and include applicable taxes unless otherwise stated.

  • We accept major credit cards, debit cards, and other payment methods as indicated during checkout.

  • Payment must be made in full at the time of purchase.

  • We reserve the right to change prices at any time without prior notice. However, any changes will not affect orders that have already been placed and confirmed.


4. Shipping and Delivery

  • We offer domestic and international shipping. Shipping rates and delivery times may vary depending on the destination and shipping method chosen.

  • Estimated delivery times are provided at checkout. While we aim to meet these estimates, delays may occur due to unforeseen circumstances.

  • SootheFeet is not responsible for any delays caused by customs or shipping carriers.

  • Risk of loss and title for purchased items pass to you upon delivery.


5. Returns and Exchanges

  • We offer a [30-day return policy]. If you are not satisfied with your purchase, you may return the product in its original condition within 30 days of receipt.

  • To initiate a return, please contact our customer service team at info@soothefeet.com. Items must be unused, unworn, and in their original packaging to be eligible for a refund or exchange.

  • Refunds will be processed within [5-15 business days] of receiving the returned item. Shipping fees are non-refundable unless the return is due to a defect or an error on our part.


6. Product Warranty

All SootheFeet products come with a [Insert Duration] warranty against manufacturing defects. This warranty does not cover normal wear and tear, damage caused by improper use, or modifications made to the product.

If you believe your product is defective, please contact us at info@soothefeet.com, and we will work with you to resolve the issue.


7. Intellectual Property

All content on the SootheFeet website, including but not limited to text, images, logos, and product descriptions, is the intellectual property of SootheFeet or its licensors. Unauthorized use of our content is strictly prohibited.


8. Limitation of Liability

To the fullest extent permitted by law, SootheFeet shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products, even if we have been advised of the possibility of such damages.


9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State], and you agree to submit to the exclusive jurisdiction of the courts located within [Your Country/State].


10. Changes to Terms and Conditions

SootheFeet reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. By continuing to use our website and services after changes are made, you agree to the updated terms.


11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

SootheFeet Customer Support
Email: info@soothefeet.com


Thank you for shopping with SootheFeet!