At SootheFeet, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, soothefeet.com.
By using our site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from using our website.
1. Information We Collect
When you visit or make a purchase from soothefeet.com, we collect certain information to provide you with the best possible experience. The types of personal information we collect include:
Personal Identification Information: This includes your name, email address, phone number, shipping address, and payment details when you make a purchase.
Order Information: We collect information related to the items you purchase, order number, and transaction history.
Device Information: We automatically collect technical information about your device, including IP address, browser type, time zone, and cookies installed on your device.
Usage Data: We collect information on how you use and interact with our website, including page views, traffic data, and browsing behavior.
2. How We Use Your Information
The information we collect is used for the following purposes:
Order Fulfillment: To process and fulfill your orders, including shipping, handling returns, and providing customer service.
Communication: To send you transactional emails regarding your order or account, and with your consent, marketing emails related to our products and promotions.
Site Improvement: To analyze how users interact with our website, improve the user experience, and optimize website performance.
Fraud Prevention: To detect and prevent fraudulent activity or any violation of our terms and policies.
3. Sharing Your Information
We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with third parties to provide services that help us operate our business, including:
Service Providers: We use trusted third parties for payment processing, shipping, marketing, and analytics. These providers only have access to the information needed to perform their tasks.
Legal Obligations: We may disclose your information if required by law, regulation, or legal request, or to protect our rights, safety, and property.
4. Cookies and Tracking Technologies
SootheFeet uses cookies and other tracking technologies to enhance your browsing experience and gather information about your visit to our website. Cookies are small data files stored on your device that allow us to remember your preferences, analyze website traffic, and improve our site’s performance.
You may choose to block or delete cookies through your browser settings, but doing so may affect your ability to use certain features of our website.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also withdraw consent for us to process your data where we rely on consent as the legal basis for processing.
To exercise these rights or request more information, please contact us at info@soothefeet.com.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes retaining order information for our records, accounting, or legal obligations.
7. Data Security
SootheFeet takes reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard encryption and secure systems to safeguard your data. However, please note that no method of data transmission over the Internet is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
SootheFeet does not knowingly collect or solicit personal information from children under the age of 13. If you believe we have collected personal information from a child under 13, please contact us at info@soothefeet.com, and we will promptly delete the information.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of the website following any changes constitutes acceptance of those changes.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
